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Have questions about Tapback?
contact us and we'll happy to help.
Got questions?
Do I need an app?
No. TapBack works through a simple QR scan using a smartphone camera.
What happens when someone scans a TapBack label?
The finder receives instructions to place the item in the school's lost-property area. The owner receives a private notification.
Can someone see my child's information?
No. Personal information is never displayed publicly.
Can someone see my personal information?
No. Personal information is never displayed publicly.
Does TapBack track my child?
No. TapBack tracks belongings, not people.
Are personal details shared?
No. Personal information is kept private and never displayed publicly.
Does TapBack track children?
No. TapBack is not a GPS tracking system. It is a safe recovery and notification platform for belongings.
What happens when an item is found?
The item is placed in the school’s lost-property station and the owner is privately notified.
Can schools use TapBack?
Yes. TapBack is designed for both families and schools.